ccc6 Privacy Policy – How We Handle Your Personal Data

At ccc6, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal information we collect from players in the Philippines, how we use it, who we share it with, and how we keep it safe. Please read this page before registering so you know your rights and our obligations under applicable Philippine data protection law.

Data Protection Philippines Market Updated 2025
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About This Policy

This Privacy Policy applies to all players and visitors who access the ccc6 platform, including the website and mobile application, from the Philippines. It describes how ccc6 collects, processes, stores, and protects personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. By using the ccc6 platform, you acknowledge that you have read and understood this policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this policy, you should discontinue use of the platform and may request account closure through our support team. We may update this policy from time to time to reflect changes in our practices or applicable law, and the most current version will always be available on this page. The date at the top of this page indicates when the policy was last revised.

1. Information We Collect

When you register for a ccc6 account, we collect personal information that is necessary to verify your identity, process your transactions, and comply with our regulatory obligations in the Philippines. This includes your full legal name, date of birth, residential address, email address, mobile number, and a government-issued identification document such as a Philippine passport, driver's licence, or SSS/UMID card. We also collect financial information including your preferred payment method details and transaction history in Philippine pesos, which is required to process deposits and withdrawals securely. During your use of the platform, we automatically collect technical data such as your IP address, device type, browser version, operating system, and session activity logs, which help us maintain platform security and improve the user experience. If you contact our support team, we retain records of those communications to assist with follow-up queries and quality assurance.

1.1 Cookies and Tracking Technologies

ccc6 uses cookies and similar tracking technologies to maintain your login session, remember your preferences, and analyse how players navigate the platform. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use core features such as account login and the cashier. Analytics cookies help us understand which sections of the platform are most used by Filipino players so we can prioritise improvements. You can manage non-essential cookie preferences through your browser settings at any time, though doing so may affect certain platform features. We do not use cookies to serve third-party advertising or to track your activity on external websites.

2. How We Use Your Information

The personal data we collect is used exclusively for the purposes of operating the ccc6 platform and fulfilling our legal obligations as a licensed online gaming operator serving the Philippines market. Specifically, we use your information to verify your identity and age before activating your account, to process deposits and withdrawals in Philippine pesos, to detect and prevent fraud and money laundering, and to provide customer support when you need assistance. We may also use your contact details to send you important account notifications such as transaction confirmations, security alerts, and updates to our Terms and Conditions or this Privacy Policy. Where you have opted in to receive promotional communications, we may send you information about bonuses, new game releases, or platform features that may be relevant to your interests as a player. You can opt out of marketing communications at any time by contacting our support team or using the unsubscribe option included in any marketing message we send.

2.1 Legal Bases for Processing

ccc6 processes your personal data on the following legal bases: performance of a contract (to provide you with the gaming services you have registered for), compliance with a legal obligation (to meet our anti-money laundering, age verification, and regulatory reporting requirements), and legitimate interests (to maintain platform security, prevent fraud, and improve our services). Where we rely on your consent as a legal basis — for example, for optional marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. We do not process your personal data for automated decision-making that produces significant legal effects without human review.

3. Sharing Your Information

ccc6 does not sell, rent, or trade your personal data to third parties for their own marketing purposes under any circumstances. We may share your information with carefully selected third-party service providers who assist us in operating the platform, including payment processors, identity verification providers, fraud detection services, and cloud infrastructure providers, all of whom are contractually bound to handle your data securely and only for the purposes we specify. We may also disclose your personal data to Philippine regulatory authorities, law enforcement agencies, or courts where we are legally required to do so, for example in connection with an anti-money laundering investigation or a court order. In the event that ccc6 undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that transaction, subject to the same privacy protections described in this policy. We will notify you of any such transfer where required by applicable Philippine law.

4. Data Security and Retention

ccc6 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, secure storage of sensitive account information, access controls that restrict internal access to personal data on a need-to-know basis, and regular security audits of our platform infrastructure. Despite these measures, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your ccc6 account and to enable any additional security features available in your account settings. We retain your personal data for as long as your account remains active and for a minimum period of five years after account closure, as required by Philippine anti-money laundering regulations. After the applicable retention period has expired, your data will be securely deleted or anonymised in accordance with our internal data lifecycle procedures.

5. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, players in the Philippines have the following rights with respect to their personal data held by ccc6: the right to be informed about how your data is collected and used (which this policy fulfils); the right to access a copy of the personal data we hold about you; the right to correct inaccurate or incomplete personal data; the right to object to the processing of your data in certain circumstances; the right to erasure or blocking of your data where processing is no longer necessary or lawful; and the right to data portability where technically feasible. To exercise any of these rights, please contact our support team using the details provided in the FAQ section. We will respond to all verified data subject requests within thirty days, or within such extended period as permitted by applicable law where the request is complex or numerous. Please note that some rights may be limited where we are required to retain your data to comply with our legal obligations, such as anti-money laundering record-keeping requirements.

6. Responsible Gaming and Data

Personal data collected through your use of the ccc6 platform may be used to support our responsible gaming programme, including monitoring for patterns of play that may indicate problem gambling behaviour and applying account limits or restrictions where appropriate. This processing is carried out in the legitimate interests of player welfare and in compliance with our regulatory obligations as a licensed operator in the Philippines. If you use our self-exclusion tools or set deposit limits through the Responsible Gaming page, the data associated with those settings will be retained and enforced for the duration you specify, and we will not process marketing communications to you during any active self-exclusion period. We take our duty of care to Filipino players seriously and will never use responsible gaming data for commercial profiling or targeted advertising purposes.

7. Contact and Complaints

If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or want to raise a concern about how ccc6 has handled your personal data, please contact our support team using the details available in the FAQ section. You may also contact us by email at [email protected]. We are committed to resolving all privacy-related queries promptly and fairly. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012. Details of how to contact the National Privacy Commission are available on their official government website. We encourage you to contact us first so we have the opportunity to address your concern directly before escalating to a regulatory body.

Privacy Questions Filipino Players Ask Most

Straight answers about how ccc6 handles your personal data on the platform.

No. ccc6 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. We only share your data with service providers who help us operate the platform — such as payment processors and identity verification partners — and with Philippine regulatory or law enforcement authorities where legally required. All third-party service providers are contractually bound to handle your data securely and only for the specific purposes we authorise. For full details, see Section 3 of this Privacy Policy above.

We retain your personal data for a minimum of five years after account closure, as required by Philippine anti-money laundering regulations. After this retention period expires, your data is securely deleted or anonymised in line with our internal data lifecycle procedures. During the retention period, your data is stored securely and is only accessible to authorised personnel for compliance and legal purposes. If you have questions about your specific data retention timeline, you can contact our support team through the FAQ page.

Yes. Under the Data Privacy Act of 2012, you have the right to access the personal data we hold about you. To submit a data access request, please contact our support team using the details in the FAQ section. We will verify your identity before processing the request and will respond within thirty days. There is no fee for a standard data access request, though we may charge a reasonable administrative fee for excessive or repetitive requests as permitted by applicable law.

You can opt out of marketing communications at any time by clicking the unsubscribe link included in any marketing email we send, or by contacting our support team directly through the FAQ page. Opting out of marketing will not affect transactional communications such as account security alerts, deposit confirmations, or important policy updates, which we are required to send regardless of your marketing preferences. Your opt-out request will be processed within five business days.

Your Data Is Safe With ccc6

We take data protection seriously so you can focus on enjoying sports betting and casino-style entertainment on the Philippines' most mobile-friendly gaming platform. Ready to get started?